Onboarding tasks for new customers

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As a new customer beginning onboarding with RevolutionParts, I want a clear view of the onboarding process, what tasks I have to complete, what has been completed already, and when I am expected to go live so that I can quickly and smoothly begin to see value from my new eCommerce store.

Acceptance Criteria checklist:

• New customer sees their onboarding checklist immediately upon logging into the RevolutionParts platform for the first time (and each time after until it is completed)
• New customer sees their progress in the onboarding checklist
• New customer sees when their store is forecasted to go live
• New customer can mark tasks as complete as they finish them
• When customer completes finite tasks such as “Add a billing method” the tasks are automatically marked as completed on their behalf
• New customer can mark tasks as “stuck” (or similar)
• Customer has a clear path of getting help from their implementation manager or a RP support team member
• New Customer has a clear path of assigning or alerting others within the dealership of pending tasks
• New customer can tell if they're are falling behind on their tasks or the launch is at risk of      missing their target launch date.
• New customer can complete checklist items in any order.

With the layout shown above, new customers are shown how to set up their account as they complete the required tasks. The customer will see this page everytime they log in until the required tasks are completed.

This allows the customer to alert the support team with an email message with context. 

A chat modal appears which allows the customer to chat live with a support team member.